How can we help you?

How long does shipping take?

Items take 3-8 business days to process, orders will arrive 3-6 business days after shipped.

How will I know when my items have shipped?

When your order finishes processing and begins its journey to you, you'll recieve a shipment confirmation email/and or SMS containing a tracking link.

Can I cancel or change my order?

If you wish to change or cancel your order, you may do so, within 24 hours of order placed by contacing us in the chat box, or the contact us link.

What if my order arrives damaged or incorrect?

We package all of our items very carefully to avoid damage in shipment, but it does happen from time-to-time. If any of your items were recieved damaged, please contact us within 3 business days with photos of damaged product so that we may proceed with a claim and replacement.

In the rare event tht an item arrives to you incorrect i.e wrong size, misspelled etc. Please contact us on contact page. Or email, chat box. Reach out immediately and we'll do everything to make it right.

Can I change my shipping address after placing an order?

We understand that sometimes circumstances change. If you need to update your shipping address, please contact customer support team within 3 days. We will do our best to accommodate your request if your order has not yet been shipped.

Are there any additional fees?

Taxes any apply which are the responsibility of the customer and are not included in the product or shipping prices.

Do you offer expedited shipping?

Yes, we offer shipping options. During check out process, you will be able to choose from various shipping methods with expedited delivery times. Please note thst additional charges may apply for expedited shipping.

Where do you ship from?

We are located in the beautiful state of New Jersey. The majority of our collections will ship from NJ, however, our everyday apparel will be shipped from our warehouse in Los Angeles, California. 
New Jersey products: All handmade blankets, pet beds, everything from Hopeful Stitch. All journals and our tee's.
Los Angeles: Jumpers, pants, etc.